Shipping Policy

Shipping Policy

Order Delivery Guidelines

Processing Time

Orders are typically packed and shipped within five business days after successful payment verification.

After shipment, estimated transit time is normally 10–20 business days depending on destination country and shipping provider.

Transit times may vary because of:

• Customs processing requirements
• Carrier transportation interruptions
• Weather events or logistics issues

Unexpected delays may occasionally occur.

Order Tracking

A shipment confirmation email containing tracking details will be sent after dispatch.

Tracking information may be used through commonly available parcel tracking services.

Support Email: service@rovaliis.com

Shipping Costs

All orders include a standard international shipping charge of $2.99 USD.

Shipping Coverage

Worldwide shipping is available.

If delivery is unavailable for a specific destination, customer support will provide additional assistance.

Email: service@rovaliis.com

Updating Shipping Information

Requests to modify shipping details must be received before 11:00 PM (PDT, GMT -7) on the order date.

Changes may not be possible after fulfillment begins.

Email: service@rovaliis.com

Different Delivery Addresses

Customers may choose a shipping address that differs from the billing address.

Business Day Fulfillment

Orders are processed during normal business days only.

Weekend and holiday orders are processed on the next available business day.

Warehouse Distribution

Orders may be shipped from regional inventory centers.

Some products may also be dispatched directly from manufacturing facilities based on stock availability.

Need Help?

For delivery, tracking, or shipping questions:

Email: service@rovaliis.com